Contacts
Berner Ltd
Switchboard + 358 20 791 00
info@berner.fi
Hitsaajankatu 24
00810 Helsinki Finland
Email addresses
firstname.lastname@berner.fiBerner Shop
Visiting address: Hitsaajankatu 24, 00810 Helsinki
email: bernershop@berner.fi
CLOSED FOR THE SUMMER UNTIL 7 AUGUST 2022
WARMLY WELCOME AS OF 8 AUGUST 2022:
Opening hours: Wednesday – Friday 10-16 (Closed during lunchtime at 11.00-11.30)
Customer Service, retailers
+358 20 791 4000
asiakaspalvelu@berner.fi
Monday-Friday 8 am – 16 pm
Consumer Service
+358 20 791 4000
kuluttajapalvelu@berner.fi
Monday-Friday 10 am – 14 pm
Child Care products, Ainu and BabyBjörn
+358 20 791 4313 (Monday – Wednesday 12 am -14 pm)
ainu.fi |ainuneuvonta@berner.fi
babybjorn.fi
Berner Industries
Contact Berner Industries (former Agency) here
MedLab Customer Service
www.BernerMedLab.fi
+358 20 690 761 (Mo-Fr 9-14)
Farmer’s Berner
Contact our Farmer’s Berner experts here
Call prices when calling from Finland
From the line telephone | 8,35 cents per call + 16,69 cents per minute |
From the mobile phone | 8,35 cents per call + 16,69 cents per minute |
Whistleblowing channel
Our whistleblowing service lets users report anonymously suspected misconduct, i.e. any behaviour that is not in line with legislation, our values and code of conducts. The service is available at https://report.whistleb.com/berner in eight languages.
Online invoicing:
Electronic invoicing address: 003701070115
Service provider: Basware Oyj
Operator ID: BAWCFI22
If sending e-invoices is not an option, the next preferred way would be to send invoices as e-mail attachment (pdf-format) to our e-mail address reserved only for invoices: berneroy@pdf.basware.com / berner.oy@pdf.basware.com. In order to send invoices successfully via e-mail, each invoice should be included as a separate file and it should include all documents related to the invoice.
We also offer you the possibility to send e-invoices via our Basware portal. This service
is free of charge and can be found at: https://portal.basware.com/open/BernerOy
Paper invoices:
In case you cannot utilize the previous mentioned options, you can still send paper invoices, but in that case please ensure you will use the following address:
Berner Ltd.
P.O. Box 1039
FI-00026 BASWARE
FINLAND
The above-mentioned invoice details do only concern invoices sent to Berner Ltd.
Please note that the invoices need to contain as a minimum the buyer’s reference person (e-mail address or First name + Last name). In cases where the invoice is based on a purchase order or a contract, please add the PO number, contract number or similar agreed reference in the header information. We do not process inadequate invoices and will request the supplier to send a new invoice in case the above-mentioned requirements or other requirements set by laws or regulations are not met.
Head Office
Hitsaajankatu 24
00810 Helsinki
Finland
Berner Pro
Hitsaajankatu 24
FI-00810 Helsinki
Logistics
Katriinantie 20
FI-01530 Vantaa
Heinävesi factories
H2 ja H3
Karpalotie 6
FI-79700 Heinävesi
H1
Yrittäjätie 5
FI-79700 Heinävesi
Product Development
Hitsaajankatu 24
FI-00810 Helsinki
Berner Machines
Katriinantie 20 A
FI-01530 Vantaa
Bröderna Berner AB
Hemsögatan 10 B
20211 Malmö
Sweden
Berner Eesti OÜ
Ehitajate tee 114
13517 Tallinn
Estonia
UAB Berner Lietuva
Lakūnu str. 30
LT 09131 Vilnius
Lithuania
Head Office
Hitsaajankatu 24
00810 Helsinki
Finland
Berner Pro
Hitsaajankatu 24
FI-00810 Helsinki
Logistics
Katriinantie 20
FI-01530 Vantaa
Heinävesi factories
Product Development
Hitsaajankatu 24
FI-00810 Helsinki
Berner Machines
Katriinantie 20 A
FI-01530 Vantaa
Bröderna Berner AB
Hemsögatan 10 B
20211 Malmö
Sweden
Berner Eesti OÜ
Ehitajate tee 114
13517 Tallinn
Estonia
UAB Berner Lietuva
Lakūnu str. 30
LT 09131 Vilnius
Lithuania